Newborn Care Specialist (NCS)

Many new parents feel unsure about how to best care for their newborn. Having the right support during this time can make an enormous difference.

A Newborn Care Specialist (NCS) plays a crucial role in easing the challenges of early parenthood. Although often mistakenly called a “baby nurse” or “night nurse,” an NCS is not a nurse. An NCS is a highly trained professional specializing in newborn and infant care, as well as guiding and educating parents.

The expertise of an NCS goes far beyond basic nighttime help. NCSs provide nurturing support, help establish healthy routines, and empower parents through evidence‑based education and hands‑on guidance. This may include feeding support, lactation guidance, sleep conditioning or sleep training techniques, care for multiples, and support for premature or high‑needs infants.

NCSs complete extensive training that prepares them to handle a wide range of newborn situations. Their education typically includes premature infant care, lactation basics, newborn development, sleep foundations, special‑needs support, and helping families transition confidently into life with a new baby.

How Is a Night Nanny Different?

A night nanny is usually a general nanny who provides overnight help based on the parents’ instructions. Night nannies rely on personal experience rather than formal newborn education. Their role is focused on basic care and household support, not professional newborn guidance.

While both roles can be helpful, an NCS offers a higher level of training, specialized knowledge, and professional support designed specifically for newborns and new parents.

Postpartum Doula (PPD)

A Postpartum Doula offers comprehensive support to families during the postpartum phase, encompassing physical, emotional, and informational assistance.

Their expertise lies in guiding families through the transition period following the birth of their baby.

The primary focus of a Postpartum Doula extends to the well-being of the mother, partner, and the entire family, while also providing essential newborn care.

Additionally, they may lend a hand with light household chores, organization, and basic meal preparation during daytime visits.

Both a Postpartum Doula and a Newborn Care Specialist serve as invaluable sources of support for families welcoming a new baby into their home.

New Parent Educator

The New Parent Educator works with families during pregnancy and postpartum, preparing families for the newborn arrival and educate on newborn care.

Baby Steps Newborn Care | Breastfeeding
New Parent Educator | Baby Steps Newborn Care

Lactation Educator

The Lactation Educator provides basic lactation education and assistance with breastfeeding. 

Offers encouragement, emotional and physical support, guidance, and referrals. 

Educates on breast pumps, bottles, different feeding techniques, and safe breast milk handling.

Childbirth Educator

Offers non-biased perinatal information, resources, support, encouragement, and guidance.

Educates families on different birth options, assists to create birth goals, and importantly helps families understand their rights.

Provides non-medical comfort techniques for labor, such as movement, position changes, visualization, breathing techniques, affirmations, and more.